New Mexico-based web host has stuck to its mandate of bringing web
hosting down to earth and making it customer friendly. Now FatCow
Hosting is not only down to earth, but good for it, too.
Fat Cow's offices and data centers are now 100% powered by wind
energy. By offsetting their electricity use with wind-generated
Renewable Energy Certificates, Fat Cow's annual green efforts are
equivalent to planting approximately 2,390 acres of trees. More than a
trend, subscribing to a green web host like FatCow is a solid way for
customers to reduce their carbon footprint.
FatCow has long noticed how many web hosting companies, even today,
seem rife with dizzying pricing structures, over-your-head geek speak,
and a striking lack of quality customer support. The folks at FatCow
Hosting have always aimed to make having a website simple, and
something anyone can create, publish, and manage easily.
FatCow even hosts a scaled-down service called MiniMoo for people and
businesses ready for an internet presence, but not quite yet ready for
a full-fledged website. With MiniMoo, you can get a domain name and
email, along with just enough web hosting space to be able to post a
contact page or an under construction page.
Last but not least, FatCow provides a dedicated and skilled support
team guided by the principles of the "HeiferCratic Oath" and their
exclusive anytime money-back guarantee. Green, unintimidating, and
customer friendly – FatCow is a solid hosting choice for all.
FatCow Hosting is a one-plan-fits-all web host, eschewing
multiple-tiered hosting plans for a singular plan that aims to fill
all user needs. For a low cost of only $66 a year (recently reduced
from $88), you get unlimited gigs of disk space per month, unlimited
gigs of data transfer per month, plus a free website builder, e-store
builder, blogs, forums, hit counters, surveys and polls, and
user-friendly wizards for adding on useful open source applications
for making your site even more feature-filled and interactive.
All customers get a free domain with their hosting package and have
the ability to host unlimited domains under one account, as well as
unlimited email accounts. Also included with the FatCow Hosting plan
are web analytics and site diagnostics tools, FTP access, support for
Microsoft FrontPage extensions, ecommerce tools, programming script
support (incl. PHP, CGI, MySQL, Python, and more), and online
advertising credits and marketing tools like RatePoint Feedback
Service and HubSport's Web Site Grader.
And if you're looking for a little more oomph from your web host or
web hosting plan, Fat Cow offers numerous add-on services, from
website management to email to ecommerce to programming scripting to
website marketing, and more. Phew!
Reliability
FatCow customers enjoy multi-gigabit connections on a load-balanced
platform with data loss protection provided by server backups
performed daily. Uninterrupted power is ensured with backup generator
system, and the data center facilities (Fat Cow uses two data centers
in the Boston area) and all system hardware and software is monitored
24/7. FatCow Hosting service is backed by a 30-day money-back
guarantee.
Fat Cow's front-end network consists of dual redundant M7I routers and
two firewalls incorporating IDP technology cross-connected to the
outside world with BGP border gateway protocol.
Control Panel
FatCow provides its own proprietary control panels for its customers
to use in managing all their website's needs. This control panel
breaks all website creation, management, and administrative duties
down into the bare essentials, with all tasks intuitively categorized
and listed alongside a color-coded button indicating whether or not
each item is currently enabled.
Alongside the top of the control panel is a convenient shortcuts menu,
and a handy sidebar reveals useful website and web hosting stats (such
as disk space, bandwidth, and mailboxes used and available). As
always, Fat Cow makes website development and management as
straightforward as possible.
Customer Support
FatCow Hosting staffs a 1-888 number for 24/7 toll-free telephone
support, as well as a live web chat support service. There's email
help too, for those not-so-urgent queries. The FatCow HelpDesk also
features a bevy of self-help options, such as a Knowledgebase, an FAQ
library, tutorials, and more.
Guided by the "HeiferCratic Oath", the infamous Moo Crew is sworn to
answer each customer call in less than two minutes, set firm deadlines
to resolve each issue, adhere to the highest training standards
available, and maintain a pleasant and courteous demeanor with all
their customers. And, with their exclusive anytime money-back
guarantee, greener pastures are never out of reach.
